Kaiser Permanente

4.7
72.9K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
May 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
69.7K reviews
Sharli Love She Hers
May 4, 2024
Works well most of the time but could use some functionality upgrades. The app would be better if they added a search feature for medical records (the "past visits" section) that allows you to search by keyword, date selection, and provider name. It also needs print and screen capture features. Features such as test results, messages, and past visit information don't always load properly. Even when they do, older visits/results/messages require continuous clicking to load more results.
8 people found this review helpful
Did you find this helpful?
Ahren Bonnema
April 18, 2024
Update: Another disappointing encounter with this app. Don't waste your time trying to check in from your phone. I spent 10 minutes and was unsuccessful. Ended up going to the desk downstairs as kiosks were not working. App is slow to load, difficult to navigate, and unintuitive. I get frustrated almost everytime I open it. It's almost always a struggle to do anything meaningful. All that said I am happy Kaiser continues working to make this app better.
156 people found this review helpful
Did you find this helpful?
Kaiser Permanente
February 17, 2023
Hello, Ahren. We would like to look into your application experience and assist. Please email us at KPmobile@kp.org. ^Chad
Mauri G
June 15, 2024
I would say the app is barely average. It's functional for the most part, however it's also very awkward and cumbersome, challenging to find some common things & forget about trying to utilize the mobile check-in system. It never forwards to the doctors to the point that they tell me just not to use it. And the app is slow as can be and constantly refreshing during use. I really expect more / better from KP, feels very poorly designed & implemented, like they spared every expense.
4 people found this review helpful
Did you find this helpful?

What's new

• Members will receive more intuitive notifications for new prescriptions and refills: Northern California, Southern California, Colorado, Georgia, Hawaii, Mid-Atlantic States, Northwest
• Members can see estimated wait times for open care tasks: Southern California
• Improved ability to find clinicians and facility locations: all regions
• Members can see out-of-stock prescriptions for their selected pharmacy: all regions
• Bug fixes and enhancements