Kitz Sibounheuang
This is such a terrible app. You can't even look up any previous transactions on your account. Just gives you your balance. That is it! If I can give a zero star review I would. I preferred the old app way better. I had my account, mortgage and credit card listed and I had more control or features over it. With the new one it is just showing my local account. And I live overseas so online banking is a must for me. BDO listen to your bad reviews!
55 people found this review helpful
CHARLENE TABOR
This is totally not helpful, not only the app that is useless but the whole bank itself. The customer service is not helpful; you have to wait for an hour in the queue, and when you're in, they cannot provide you with a resolution to your problem. Unlike other banks, they have chat, email, and easy-to-connect customer service. This bank is not a friendly-user bank. The rate should be zero.
3 people found this review helpful
Allen Mallari
In the process of migrating data and apps to my new phone (Oppo A92). After logging in and entering the OTP, all that appears is a blank white screen. Tried uninstalling and installing again, only to be met with the same error. When you swipe to close the app, I am greeted with the same login screen, which then proceeds to a blank screen after putting in your credentials and OTP. Please fix this as I need online banking on my phone
29 people found this review helpful