Citizens Bank Mobile Banking

Citizens Bank, N.A.

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2024 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Ratings and reviews

The worst app from the worst bank. It stopped working and says to call tech support. Tech support says to the go to the bank. The bank says to keep trying the app. I'm stuck using this bank and until they fix the app I'm stuck doing all my transactions in person. With all the positive reviews, I can only assume Citizens is paying to remove bad reviews or is just reviewing bombing. Stay away if you can. If you can't, you're in the same boat as me and we'll get through this through this together.

The app is great over all. My issues are that the app does not save your password. You have to type it in everytime. It's annoying. When I make a purchase, sometimes it takes the money right away and sometimes it says pending. This makes it hard to keep track of what im spending. It should show an accurate balance regardless of if a purchase is pending or not.

It used to be better before the bad UI redesign. I like some of the new features, but it seems to work slower, and also the quickview for balance is gone/non-functional. You used to be able to tap and hold on the home screen to view balance, but it doesnt work anymore. Idk why you'd take this away. It was a very handy feature to be able to quickly see balance. Please bring this back. Also, the forced update messages are annoying,half the updates are problematic,so if one's stable, let me keep it

What's new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional alert preferences
• Additional bug fixes and enhancements to improve overall client experience.