Boost Mobile

DISH Wireless L.L.C.

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About this app

Say “Hi” to the all-new Boost Mobile app! We’ve brought the best features of our previous apps into one powerful, seamless experience. Manage all things Boost in one place, featuring a sleek new design and enhanced functionality to make your life even easier.

Looking for Boost Infinite? You’re in the right place. You’ll now be able to access your Boost Infinite account directly on the Boost Mobile app!

Features:

• Unified Account Management: Access and manage all your Boost Mobile accounts or any of our plans with a single app.
• Easy Payments: Make secure payments quickly and conveniently.
• Account Overview: Check your data usage, plan details, and account balance.
• Shopping: Browse and purchase the latest Boost Mobile devices and plans.
• Support: Get help with your account, plans, and devices directly from the app.
• Web Access: Manage your account on the go or from the comfort of your couch through our new unified web experience.

What’s New:

• Unified App Experience: A single app for everything Boost.
• New Logo and Design: We put our best minds on making the new app look and feel modern.
• Enhanced Functionality: Improved features for a better user experience.

We’re stoked for you to try out all the benefits our new app has to offer. For more info, check out our site: boostmobile.com.

*Restrictions apply.

Ratings and reviews

App is very basic and unappealing in appearance. The ABSOLUTE WORST aspect of the app is that it ONLY works off the phones cell service. No wifi. So if your phone disconnects from the cell service like mine does repeatedly, you are screwed! You can't call them, and you can't message either. Unless you use someone else's phone to call them. Also, you are automatically enrolled in Auto pay...and you can't change it. There are other problems as well.😡

My data takes a long time to reset. The app shows that my billing cycle ends on the 10th, but when I spoke to a representative, they informed me that it ends on the 11th. I'm confused about how they can see the 11th when I see the 10th as my billing cycle date. Truly annoyed me. If they don't fix it, I might have to change service after 20 years of being with Boost.

Navigation in the Boost mobile app is NOT intuitive. Every navigation option is designed to upsell rather than answering your questions. The app won't let you attach a name to each phone line, just a device type, which isn't helpful when you have multiple devices of the same type. AND, the descriptors can get reshuffled when adding a new line. As a result, I added North American access to the wrong phone number (right device, but attached to the wrong #), leaving my kid in Canada w/o service.

What's new

Thanks for using the Boost Mobile app! We update our app regularly based on your feedback. Here’s what you’ll find in this update:

• Bug fixes and performance improvements