
Andrew Boyd
I was asleep with pixel buds pro in, woke up and couldn't find them, the "find device" button was nowhere in the app.... Get up, and search to find them manually.... Put the missing one in the case, and then the find device button appears. This was driving me insane, because I used the feature before with no problem, and on Google it says "open app, tap find device" except that option literally no longer exists, if my ear buds are outside of the case.
2 people found this review helpful
Google LLC
September 26, 2025
Hey there, we care about your experience with the "Find device" feature in the Pixel Buds app, and we're sorry it hasn't been what we want for you. We'd like to hear from you; please share your opinion following our Help Center article: https://support.google.com/googlepixelbuds/answer/9122983?hl=en-GB&sjid=28632861783749466-NA

Dan Grossmann
These work excellently when I'm listening to music or other audio .. HOWEVER, when I get on a call, the recipients say every time, without fail, that they can barely hear me. They all say it sounds like I'm barely talking from 20 feet away in a massive hallway. I'm apparently echoey and there's almost no volume to my voice. the Pixel Buds Pro 1 never had that problem for me. Also, while I can hear callers clearly, the volume is extremely low with no way to increase it.
47 people found this review helpful
Hi there! We understand how important it is that your audio for your Pixel Buds works as intended during calls. We want to provide you with accurate assistance, so please contact us through this link: https://support.google.com/googlenest/gethelp We're ready to help!

Toxic Lemon
On my old phone (Pixel 8) it would work with my Google Pixel Buds Pro decently well with exceptions, but with my new phone (Pixel 9a), it doesn't work/barely works. It doesn't tell me the battery life at all and doesn't tell me what mode it's in (noise cancelling, transparency, etc). Right now, it kicks me to the settings to show me that they're paired, but that's all it does. The app itself doesn't even open, just kicks me to the settings for Bluetooth.
8 people found this review helpful
Hi there, thanks for your feedback. We understand that this isn't the experience you expect with your Pixel Buds Pro and your new Pixel phone, and that you're experiencing several issues. That is not the experience we want you to have. We'll be happy to assist you! Feel free to contact us here:
https://support.google.com/googlenest/gethelp?hl=en