Rogers Xfinity

Rogers Communications Inc.

About this app

Rogers Xfinity is here. Connecting you to more of what you love. The Ignite HomeConnect app has been updated to the Rogers Xfinity app.

Included exclusively with Rogers Xfinity plans and TV bundles featuring the Rogers Xfinity Gateway in Ontario, New Brunswick, and Newfoundland.

You’re in control with Rogers Xfinity. Easily manage and protect your home WiFi and connected devices from anywhere, at any time.

Stay in the know – see who’s online at home from anywhere, at anytime
• Pause or schedule WiFi whenever you choose – create Downtime Schedules or set Active Time Limits
• Protect your loved ones – activate easy Parental Controls and Active Time Details for added peace of mind
• Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity
• Test your WiFi connections – ensure you’re getting the best WiFi for all your connected devices without having to call tech support
• Never forget your WiFi password again – quickly check, update or share your WiFi passport
• One app that does it all – link and control smart lighting, thermostats and doorlocks from popular brands
• Add Rogers Xfinity Self Protection to any Rogers Xfinity Internet plan and keep an eye on your home with 24/7 home monitoring right at your fingertips.

Getting Started
• Not sure if you have the Rogers Xfinity Gateway? Visit rogers.com/myrogers and check under “internet”
• Download and install the Rogers Xfinity app on your smartphone
• Launch the app and sign in using your MyRogers username and password
• Select “Remember username” for even faster sign-in next time

Requirements
• Rogers Xfinity Gateway, included exclusively with Rogers Xfinity Bundles and Internet packages from Rogers in Ontario, New Brunswick and Newfoundland. (For British Columbia, Alberta, Saskatchewan and Manitoba, please download “Rogers Xfinity (Shaw)”
• My Rogers username and password to access the app
• App designed for smartphone use only

For more information see rogers.com/rogers-xfinity-app

Ratings and reviews

unimpressed with the fact that they have an issue of people not being able to sign in that's so wide spread that even the technicians know about it. luckily i was able to find a solution, in addition to clearing the cache of any other rogers apps, also clear the cash of whatever your default browser app is. on the first attempted sign in it uses your default browser so you need to clear the cache to reset the sign in. this worked for me and once you're able to get in, the app itself is decent.

Their incompetent router forced me to use this app to do port forwarding (they have removed it from the router's webpage). Port forwarding is hidden under the most convoluted path on this app. I guess they really don't want you to be using basic features on your own devices. Completely anti-consumer.

UPDATE: So I found a response offered to someone else with the same problem. It turns out that there are TWO apps - one for Western Canada and one for Eastern Canada. I had the wrong one. Why isn't this explained in the store and the login page? So, you haven't heard of pre-release testing at all? I downloaded it because I wanted to troubleshoot some issues with my home wifi and I was hoping it was updated. Nope. It definitely loops the login sequence. Over and over and over. Literally useless.