Kaiser Permanente

4.7
1.3L reviews
10L+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
9 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.26L reviews
Brandy Wharton
17 October 2024
Frequently doesn't show appointments until the day of, always has some kind of error message and to top it off the thing couldn't possibly run any slower! If you want to get something done you might as well get on the computer, but really only when their systems are up and working. Good healthcare, crummy/outdated technology
77 people found this review helpful
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kenta bee
18 September 2025
slow, annoying, could be more useful. Whatever their infrastructure looks like, it sucks. it takes 15 seconds to login, 15 seconds to load most pages, 15 seconds to do anything. Very slow The express check-in doesn't actually check you in, I don't know why they call it express check-in. I'm tired of it asking me to go paperless every time I login. overall awful experience.
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Matina Donaldson-Matasci
18 September 2025
I just downloaded the new version and now it will not even open. It prompts me to sign in with biometrics, and when I do, it just closes the app again. Response: Of course it was up to date since I just updated it! In case anyone else experiences this problem, I discovered a workaround. You can't sign in with biometrics the first time you log in after an update. You have to log in with a password, and then biometric login will work again after that.
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Kaiser Permanente
17 September 2025
Thank you for your feedback. Please ensure that your app is up to date for proper accessibility. If problems persist, please email us at kpmobile@kp.org.

What's new

• Bug Fixes and Minor Enhancements