Kaiser Permanente Washington

Kaiser Permanente

About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.

Ratings and reviews

The app will not accept my alternate keyboard. You need to change this ASAP. Even when I enable the default Google keyboard, when ever I use the enter key, or select a menu option it throws a a warning about the keyboard and logs me out. As of now, the app is worthless, absolutely worthless. Note: I do not expect an answer from you, but I feel better. It's too bad I have to give you at least one star, because this app is worthless.

Not sure what happened. This app has always worked fine for me and now nothing works. If I try to click on prescriptions, test results, messages, etc. it says "goodbye" and signs me out of the app. I figured if I just waited it out, a fix would be released, but it's been like this for over a month now and it's getting really frustrating. The app store says I have the most recent version and I've tried the usual stuff like clearing cache. We really need a fix here.

For anyone, like me, who had the error where it signed you out over and over, here's what worked for me: I uninstalled and reinstalled the app and disabled all permissions it asked for. No notifications, no alerts, nothing. It lets me stay signed in. Very upsetting that you have to go that far for it to be usable.

What's new

• Bug fixes and enhancements