myAT&T

AT&T Services, Inc.

Contains ads

About this app

Now, staying on top of your AT&T accounts is much easier with the myAT&T app.
• Check data usage: Want to keep tabs on your wireless or Internet data usage? Open the app to check usage on the overview screen.
• Pay your bill: Never miss another payment. View/pay your bill in the app. Tell us how and when, and we'll let you know when your bill is ready.
• Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. You can also make changes to your plan right from the app.

Ratings and reviews

The App has bugs, and the service sucks. So I found that AT&T with all their technology and communication knowhow, cannot get a chat system to allow a simple way to retain a copy of the transcript from a chat agent conversation. I mean how convenient for them that "the transcript function is currently unavailable." I copy/pasted the conversation. That was with the AT&T Rewards Center support, who are just one step away from useless. And the wireless chat support is worse. No options at ALL !

Attempting to chat in with an issue will completely lock your phone. What I mean is, they will take 2 hours to resolve your issue, if they even resolve it, but you cannot use your phone for anything. Attempting to view a message for instance will log you out of the app and you lose all progress with the chat rep. If I was still able to use my phone while using this app it wouldn't get 1 star

I am AT&T customer. Not for long. One, I want to lower my costs. Two, I am tired of being bombarded with the At&T Unlimited ads on TuneIn Radio. I'm not paying for a podcast to listen to one program. So I'm okay with ads. But your ad plays during every break, sometimes more than once. I will be changing carriers after my current bill cycle. Enough. I encourage others to do the same.

What's new

This update will streamline your digital experience.