T. Gilyard
The App continuesly fall off page, and I have to keep signing back in, especially while using the Chat. Just to get resolve with my Streaming, I got bumped out of Chat, three different times, before business was concluded. Thankfully, I was able to sign back in, and fortunate enough to jump back into the Chat, before it was (almost lost) once.
2 people found this review helpful
Derrick Allen
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This app is garbage, just like the company's prompting service, when you want to talk to a representative, which is also another issue in itself. I still have to call in to pay my bills. Update 25Jun2022 AT&T has pretty much monopolized my area. They updated the app to add a clutter of service advertisements "to make other services easily accessible." Now, it takes forever to go from screen to screen in the app because every screen is cluttered with distractions. App still garbage.
227 people found this review helpful
Jacob Tuttle
Horrible. This app always shows bad information, doesn't show links to get to things I need, and shows the same notification messages when I log on even though I've taken action on the notices. I've gone in to the store several times for clarification and even they have told me they expect the app to be messed-up. T-mobile was better, and cheaper, think I might go back.
123 people found this review helpful