Mark Mills
Crappy app update. It has been working fine forever, then I am told the version I have is out of date and unsupported. OK, I upgrade and see the same issue Uninstall, restart the phone and reinstall, same thing pops up. Call customer support, they say it's my phone and want to charge a fee to pay my bill, but it's free if I use the app. Failures on several levels, guys...
51 people found this review helpful
Cortnay Gray
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UPDATE: Download the FIRST BANKCARD APP. That appears to be the new app and I was able to get to my mlife acct there. Always something with this app and now it is saying it's unsupported and to download the latest version but it just puts you in an infinite loop. First it was that you could log in with biometrics, then that disappeared. Then they started some weekly authentication process, now this. Get it together. At least put a notice on your website that this issue is going on.
68 people found this review helpful
EXCESSIVE 81
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does not alert me til payment is late that payment is due. The app is so sensitive to different wifi systems after the hack that I can't check it unless at home. I have paid $40 late fees the last 2 months that if they had sent a payment due notice the day before I would have not recived... very annoying!!!
First National Bank of Omaha
March 20, 2024
We appreciate you taking the time to bring your concerns to our attention. We do offer Priority Alerts, which can send a notification if payment has not posted before your due date. Simply tap 'More' at the bottom of the screen and 'Manage Alerts'. If you have any other questions or concerns, you can always call us at 888-530-3626.