Verizon Smart Family - Parent

Verizon Consumer Group

About this app

Get Verizon Smart Family for $4.99/mo or 30 days of Smart Family Premium on us, $9.99/mo thereafter.*

Verizon Smart Family is your partner in parenting. It lets you limit internet access, block content, manage calls, texts, and data, and with Premium, you can monitor your children’s whereabouts in real time on one map as well as encourage safe driving habits.

What’s New
• Simple, easy to use interface.
• More robust content filtering with a new dating category.
• Monitor locations of multiple children on one map in real time, with Premium.

Download our Parent app to your Android and pair your child’s smartphone or Android tablet to:
• Monitor screen time
• Filter apps and website content
• Block internet access
• Review device usage
• Manage calls, texts, and data

Select Premium to unlock:
• Live family member location monitoring
• Arrival and departure notifications
• Location sharing with pickup requests
• Driving insights such as safe driver score and drive activity history
• Crash detection alerts

*After the 30-Day trial period, your Smart Family Premium service will auto-renew at $9.99/mo unless you cancel before the trial period ends. Cancel anytime through the Smart Family app.

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Once the child’s iPhone or Android device is paired via the Verizon Smart Family companion app, the parent app can configure parental controls (iPads aren’t currently supported). If enrolled in Premium, the parent app can also monitor location and driving history – for either a driver or a passenger.

Ratings and reviews

I got the app and companion app on two children's phones. All paired. Worked well for a couple weeks. Then it didn't work at all. I would get email updates that stated usage and link to the app, but the app showed no activity. One of my children deleted the app and I was not notified. I also got kicked off the app and when I signed in, 2 step authentication went to a number not on my plan. Don't know if I was hacked. Code didn't come to my phone. When I signed back in later, everything was ok.

Well, I was beginning to think I was losing my mind until I came here, and everything is explained perfectly. This app won't even open. It goes in loops back to the main screen for logging in. I have deleted the app and reloaded several times, and still nothing happens. Where is the old version that at least worked?? I did email Verizon about the issue. It makes it a tad more difficult to set limits on a teenager .. guess I'm going old school and taking the phone all together.

I agree with most others. The new updates are awful, especially the location function. It doesn't show real-time location like it used to. I wish I could go back and use the previous version. If this glitch isn't fixed, I may cancel and look for an alternative app to use. **Update 12/18/23. The location function seems to be getting worse. I'll be looking for a new app after the holidays.

What's new

Along with performance improvements and bug fixes, we’ve:
- Increased the amount of time between required sign-ins
- Increased the frequency of location updates
- Improved the notification experience
- Moved the Pause Internet button to the Home page for quick access
- Improved accessibility for screen readers