KP Health Ally

Kaiser Permanente

About this app

Managing your health just got easier with the Kaiser Permanente Health Ally app, designed for patients enrolled in a diabetes or hypertension Remote Monitoring program. Once enrolled by a KP clinician, use this mobile app to seamlessly share device data with your care team.

If you aren’t enrolled and think you may qualify to participate, reach out to your care team for information.

• Sync and manage your device readings using your KP.org login
• Participate in multiple remote monitoring programs in one application
• Share your readings with your care team
• See the goals assigned by your clinician
• Have easy access to the Telehealth Support team

Our app uses the following permissions:
Location: We use this to be able to communicate between your phone and your Bluetooth-enabled medical devices

Ratings and reviews

Extra slow. Crashes constantly. Doesn't reliably connect to meter. Worst piece of digital garbage I have ever used. Stress of using it is itself raising my glucose levels. Update! Now it is telling me that there is an update available and that I can't use it unless I update. I click on update, and it sends me here where the only option is uninstall or open. I click on open, and get the same update or else message which sends me back here. Uninstall and reinstall does the same thing.

Was working fine until I got a notice today saying the app needed to be updated. It absolutely refused to update. I tried uninstalling it and then re-downloading it and I turn my phone on and off before re-downloading it. The problem remains the app keeps saying it needs to be updated but instead of updating I just got a message to open it. This is on a Samsung S23 Ultra. The same thing happens on my Samsung tablet so it's a bug in the app. Not good!

Broken! There's always something wrong with this thing, from syncing to navigating, etc.. now it will not allow me to use it anymore because there's a consistent pop up at login telling me to update and brings me to the app store, which does not even update the app. I've even reinstalled with the issue cycling over and over every time i return to the app.

What's new

• Bug fixes