
Brian Isaacs
I like this app less and less the more I use it. Today I tried to change the debit card I use to replenish the account. I might have messed something up, I don't know, but the app refused to take the card - and worse, said it would not allow changes for 24 hours. When you're in the laundromat ready to go, that's completely unacceptable. Fortunately I got Google Pay to work. But this app could be a LOT better.
81 people found this review helpful

Matthieu Baker
It's practically a scam. You can only load certain amounts at a time, meaning if your machines charge change, you're inevitably going to have money left over in the account, so you are just giving up money to them. And if you DON'T use the app, they charge a "convenience fee". That's not even mentioning the countless times it's jipped me of a load, making me pay 2-3 times because the machines suck. Total scam, do laundry elsewhere if they use this app, seriously.
19 people found this review helpful

Bobby Kurschat
- Flag inappropriate
- Show review history
"Machine not found" when I'm standing RIGHT NEXT TO IT. They charge you $.25 per transaction and then make an app that doesn't detect their own appliances. Whiskey Tango Foxtrot. Edit: Good to know I've basically set fire to the $30 I loaded on to the app. Also, I don't want to save money with your partners, I want to save money on your overpriced wash/dry cycles.
12 people found this review helpful