NYSOH Mobile Upload

MAXIMUS

About this app

When you apply for health insurance through the NY State of Health (NYSOH) marketplace, you may need to provide supporting documents to complete your application. With the NYSOH Mobile App, you can take a picture of your documents, or choose a photo of your documents from your device’s album, and upload it to your account. The NYSOH Mobile App now also allows you to view your eligibility and enrollment dates, program information, and more.

The NYSOH Mobile App is quick and easy to use. Following a simple log in from your phone or tablet, you can choose to upload a document to your account or navigate to your account overview to view your account information.

Do you have questions or feedback? Call us. We can help!
Toll-free number: 1.855.355.5777
TTY: 1.800.662.1220

NYSOH Mobile Upload is for New York residents only.

Ratings and reviews

What they don't tell you when you need to upload a "document" is that you have to take a photo of each page to upload it. Only allows 10 photos per batch, AND you can't select more than 1 photo. So if you have a doc (tax return) over 43 pages, your efforts to have a PDF ready is Fkn mute. Need to take 43 photos, upload multiple batches at a time. Tediously time consuming on a mobile app when a desktop will get it done faster. Make PDFs allowable!

This app is horrible because it takes dark pictures and doesn't want to submit it. The app should allow documents to be downloaded from the mobile or android devices too since it requests access to them. If you have a problem submitting the documents, you will have to play with an automated telephone number to actually receive assistance versus a person who can help you with the situation immediately. I was surprised to get a good person to help me.

I had to use this app to submit documents. It's very user friendly and I submitted my documents with ease (4 photos). When I logged in for the first time, I was locked out of my account. The message says I tried more than 5 times to log in. Not sure why that happened but I waited a few days and was able to log in.

What’s new

Bug fixes and improvements