UniFi Protect

Ubiquiti Inc.

About this app

UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to:

• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.

Ratings and reviews

Doorbell camera stutters a lot when using audio. When answering I cannot find the option to turn volume on to hear people. I have factory reset my phone and the UDM SE with only marginal improvements and I've tried every diagnostic bit of advice on the Internet. I have a Blink camera system and audio has always worked well on my phone with it. I will reach out to support and update if these get resolved.

I want to rate this app 5 stars because the streamlined experience of interacting with my Unifi Protect devices is so nice. However, it arbitrarily closes out of the camera view while I'm scrolling events. When that happens, I see the little toast indication that it's connecting, so I'm not sure if it's a problem with the app, the fully-Unifi network, or what. It's annoying, but I've been able to get right back to what I was doing after the abrupt interruption.

Edit - App was updated with an Android patch mid-May and it now works flawlessly. Review raised to 5 stars. The app even provides more robust camera management than the web gui does, it is all you need to manage your security and you can do it all remotely! It works for live viewing but the app will not save clips or snapshots to Android 10 devices. The snapshot just fails without even a notice and the clip fails and tells you it failed download. This means if you actually want to use your footage, you need access to the local cloudkey, you can't do it through this app.

What's new

UniFi Protect Android 2.2.0 adds support for Patrol mode, Recording Manager.

Improvements:
Added support for Patrol mode on G4 PTZ.
Added Recording Manager.
Added ability to log in via the QR code on Android TV.
Improved geofencing user experience.
Improved 2-way audio performance on remote connections.

Bugfixes:
Fixed various Timeline user experience issues on tablets.
Fixed an issue where Detections sometimes were not updated after returning to the app.