
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
3,005 people found this review helpful

Darth Diculous
i switched from the old Nest app to the Home app for my nest cameras and the user experience is far worse. Not only do the."zones" still not work after years of not working. The camera live feeds often fail load at all. Or if they do it can take several minutes to connect (with a great router and high speed connection). This makes them worthless as when you need to see a live view you need it immediately. If it takes 2 minutes to pull up a doorbell cam the person at the door will be gone.
3 people found this review helpful
Hi there,
I'm sorry to hear that your Google Nest Camera is still not working and that the camera live feeds often fail to load, and it takes 2 minutes to pull up a doorbell cam. We're happy to help. For further assistance, please reach out to us directly through this link: https://support.google.com/googlenest/gethelp

Jennifer Taylor
There are so many features that don't work reliably and it's so hard to navigate and find the settings etc that you are looking for. It's nearly impossible to find any help/support. You click on a link to help and you end up going in circles. It's not my Internet (fiber) or network everything else works fine. Some family members can view video history and others can't because there is some error. Tried and checked everything we can find but nothing fixes it. (not a network/internet problem)
1 person found this review helpful
Hi, Jennifer. Thanks for the review. We understand you're experiencing errors that prevent you from viewing video history shared with your other family members. For further assistance, you can reach out to our support here: https://support.google.com/googlenest/gethelp