
A Google user
Are you kidding me Google? I restored my phone and now Iost all my codes. This is ridiculous, I can't access my investments pages because I need a code I don't have any more :( Trying to get access back, in the meantime looking for a reliable alternative. The app would be perfect if not for this aspect. Codes are easy to add and easy to check. Not many options, but just the right ones. PLEASE just add a backup function to the app, otherwise you aren't helping people, but just letting them think they are under a false security bubble that doesn't exist.
225 people found this review helpful

Aaron McLeland
App no longer appears in my app drawer or on my home screen, and when I search my device it doesn't appear. However, when I search the play store it says it's installed and gives me the option to open the app. I'll be really upset if something happens and I have to go through some pita process to recover a bunch of accounts that use two-factor with Google authenticator.
628 people found this review helpful

Justin Bell
App suddenly desynced from the correct time, and the directions in the Help do not match the reality of what is actually in the app, as if they are outdated for a previous version. As a result, my codes only work for the first few seconds and then stop working. I then have to wait several more seconds for a new one to generate. There is no apparent support to contact about this error.
2,319 people found this review helpful