
Antonio
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Some update broke everything. Can't add my Chromecast anymore. pls fix asap. (Confirmed it's the app that is broken, it works fine when I installed an older version from may of the app, with the old setup) also why do I need to specify model year now? just scan the area and show me what's nearby like before. Much faster and easier. Either way it doesn't find it now after the update. I've followed all troubleshooting steps. which are outdated btw, cause they don't match with the new menu.
11 people found this review helpful
Hi, Antonio. We’re sorry to hear that you're unable to add your Chromecast after the recent update. Thank you for troubleshooting. To help you get this resolved, please reach out to us directly at: https://support.google.com/googlehome/gethelp

Peter
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I have been using Chromecasts for years, but since getting a new phone and downloading the latest Home app, I all appear offline. I have been through all the steps to resolve the issues. All other devices in my house can see the Chromecasts. This is either Google wanting me to buy new Chromecasts or just poor coding. The most stupid thing is that I can use the Screencast settings and it sees all devices. But... I cannot cast Netflix, YouTube, Prime, Music... It's really getting annoying.
49 people found this review helpful
Hi, Peter. We're sorry to hear you're having trouble with your Chromecast device, and we appreciate your efforts to resolve the issue. Our team would be glad to look into this for you, so please reach out to us at this link: : https://support.google.com/googlenest/gethelp

Hayley Hippe
I've had a Google mini for years I've never had an issue with the app untill the last few months. it's been completely impossible to get the app to connect to Wi-Fi on a good day. I've restarted the app.cleared cache. cleared the app. factory reset the Google mini multiple times in one day. This app has genuinely become useless If it can't do its base function. I can just walk over to the Google mini and turn the volume down myself at this rate
55 people found this review helpful
Hi, Hayley. We're sorry to hear about your experience with the Google Mini while connecting to the Wi-Fi. We appreciate your efforts to get it to work. For further assistance, please contact support at: https://support.google.com/googlenest/gethelp