myPhonak Junior

Sonova AG

About this app

The myPhonak Junior app allows you and your child to be more involved in the hearing journey in a way that fits into the child’s and the family’s needs. Working together with your hearing care professional is essential to determine which features of the app will be most beneficial.

The Remote Control function has been specially designed for children aged 6 years and above (with supervision when needed). It gives your child the ability to adjust the settings on their hearing aids to suit their listening preferences in more challenging environments. The myPhonak Junior app has been precisely designed to empower children in an age-appropriate without sacrificing hearing performance.

Remote Support* is suitable for families and children of all ages. It gives you the opportunity to stay connected with your hearing care professional remotely. Whether your child is still young and you are the main contact person, or your child is old enough to take on the responsibility for their hearing appointments, Remote Support provides the opportunity to have ‘hearing check ins’ which can be aligned with your busy lifestyle. Remote Support appointments can be combined with clinic appointments to provide minor adjustments to the hearing aids, or simply as a special consultation touch point.

* Speak to your hearing healthcare provider to see if this service is offered in your country

The myPhonak Junior app empowers your child (age 6 years and above, with supervision when needed) to:
- adjust the volume and change program of the hearing aids
- personalize and customize hearing programs to suit challenging environments
- access status information such as wearing time and battery state of charge (for rechargeable hearing aids)
- access quick information, FAQs, tips and tricks

Safety features in the app allow parents/guardians to:
- tailor the child’s experience according to their level of development and independence through Parental control
- configure Auto On when out of charger for rechargeable hearing aids
- change Bluetooth bandwidth configuration for phone calls

Compatible Hearing Aid models:
- Phonak Audéo™ Infinio
- Phonak Sky™ Lumity
- Phonak CROS™ Lumity
- Phonak Naída™ Lumity
- Phonak Audéo™ Lumity R, RT, RL
- Phonak CROS™ Paradise
- Phonak Sky™ Marvel
- Phonak Sky™ Link M
- Phonak Naída™ P
- Phonak Audéo™ P
- Phonak Audéo™ M
- Phonak Naída™ M
- Phonak Bolero™ M

Device compatibility:
The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak Junior can be used on Google Mobile Services (GMS) certified AndroidTM devices supporting Bluetooth® 4.2 and Android OS 8.0 or newer.
To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Ratings and reviews

Worthless. Half the time the app won't even connect to my hearing aids. I can reboot them. I can reboot my phone and it still won't connect. I had the same problem with my old hearing aids in this app. Also when the app does connect it has a mind of its own. I have several Android phones and it's the same on all three of them. It's not worth the frustration.

As a parent of a very young toddler all of the features are sufficient for me now. But I have very frequent issues with reconnection to hearing aids. Whether it is the left or the right aid, app doesn't reconnect correctly after loss of BT signal and I can't use all of the features. Solution is different every time, sometimes I neet to force to close the app, sometimes I need to turn off and on my Bluetooth,... I always work it out somehow, but it gets frustrating to do this few times a day

I enjoy the fact that I can easily change how much background noise I'd like to hear. although, id appreciate the option to add programs by myself. I also appreciate the fact that my connection issue is fixed, so my hearing aid instantly connects to my app without any issues!!

What’s new

The world in your hands with myPhonak Junior:
- Adjust the volume separately for each ear
- Set streaming balance for each ear
- Find your HD in case of loss

Other new features, updates and improvements:
- Custom program management (creating, updating, deleting, editing)
- Refined program management flow
- Optimized pairing flow and Bluetooth streaming
- Cleaning reminder for EasyGuard and detailed cleaning instructions
- Color theme support all over the app