![](https://play-lh.googleusercontent.com/a-/ALV-UjUl4fXQetGPQtKgijmruXR8_-YXzZ6P_7mDfJJBGvXNJxotz5CqjQ=s32)
Chris Tina
I've always had problems with this app. Sometimes I can't even get it open. The problems have only gotten worse since the new update. I can't load pages. I can't chat. I have to log in every time as it never remembers my device anymore and IF I get passed that page, it's a miracle if anything else works. It took me trying at different tines over two days just to make a payment.
19 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUZbtjUtBFrXOW1ft4nqiYKXNlidT2mqW2IiJGyluS1QYlnhBR5Iw=s32)
Paul Lane
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Worse app from a cell phone company that Ive ever used. Functionality is almost non-existent. Most of the time the app won't open at all and just gives an error message followed with a link to take you to their website. I don't see why they even have an app when 90% of the time it just redirects you to their website??? Do better T-Mobile...DO BETTER. (the "T" in T-Mobile must stand for 'trash')
10 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVvKZt1DmAh0M0Z49aXufVoxdAilpfFddO6RgBTfFrrbT0oPEOU=s32)
_ Alex
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Not about the app, but the wireless device: A nice concept, but it's SUPER inconsistent. Sometimes at 300+ Mbps. At others, 0.5- Mbps. And at other times, none at all. …It's SUPER FRUSTRATING!! All I want in this house, is consistency. I would accept, like… 30 Mbps, flat, all the time, with no wavering. Anything where websites/apps still remain functioning (without it *constantly* dropping out, when T-Mobile isn't in the right "mood").
53 people found this review helpful