Identity Enterprise

Name: Identity Enterprise
Availability: InStock
Rating: 4.639999866485596 (545 reviews)
Author: Ubiquiti Inc.

Ubiquiti Inc.

4.6

545 reviews

100K+

Downloads

Everyone

About this app

The Identity Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap.

UID Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.

One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.

Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.

Updated on

Dec 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, App info and performance, and Device or other IDs

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.6

529 reviews

Michael Casey

December 5, 2025

We use the doorbell system and run it on a computer at our front desk. In the latest update, they made it so that the camera will shut off every few minutes, and then you will need to reconnect to bring the video back. Please revert back so it doesn't shut down every five minutes at MAX. None of your customers want this! Please fix!!!

Ubiquiti Inc.

December 10, 2025

Hi, we apologize for the unsatisfactory experience. To help us better understand the issue and provide assistance, please contact us at uid.support@ui.com and describe the issue in detail. You may share screenshots/screen recordings if available. Our escalation team will reply to you within one business day.

Timmy N

October 5, 2025

Like the centralised management and bringing together the various Unifi "Apps". However is there a way to actually enable Storage Permissions so that footage can be downloaded from Camera view...or do I need to use the Protect App?. No way to grant Storage Permissions on modern Android platform.

Ubiquiti Inc.

October 11, 2025

Hi, thanks for your feedback. Could you explain your issue in more detail? Please contact us at uid.support@ui.com and share screenshots/screen recordings if available. Our escalation team will reply to you within one business day.

Boaz B

April 1, 2023

App keeps logging me out, HIGHLY annoying, especially as I need it to open specific doors at work.... Fix your app please! At least let me use biometrics for a quick identity confirmation rather than having to go through the whole login process every other day or so... Side note: once logged in, app works great, easy access to doors and VPN, functionality works great!

3 people found this review helpful

Ubiquiti Inc.

April 28, 2023

Hi Boaz B, could you look into your UID Manager Portal > Security (Shield icon) > Sign-on Policy and check if any endpoint sign-on policy rules are set to a time that's too short? Please follow this Wiki article for more about sign-on policy: https://wiki.ui.com/docs/uid-sign-on-policy. If that didn't work, please contact us at uid.support@ui.com.

What’s new

Overview
- UniFi Identity Enterprise Android 0.91.1 includes the following bugfixes.

Bugfixes
- Fixed an issue where the app would crash when tapping Select User during NFC card registration.
- Fixed an issue where a no permission error was prompted when attempting to save snapshots or export video clips in Camera Sharing.

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