UniFi Protect
4.6star
12.9K reviews
500K+
Downloads
Everyone
info
About this app
UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to:
• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.7
11.6K reviews
David
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October 25, 2024
Most video playback has stopped working. I can sometimes get it to work by flipping phone horizontally and then vertically again or by skipping the video and skipping back to it. Most of the time it's a black screen with the three thinking dots on the bottom left. This occurs with both new notifications or previously recorded videos. I've tried deleting all app data and cache and completely uninstalling and reinstalling the app. Also reformatted the hdd in the hub. No change in behavior.
1 person found this review helpful
Ryan Blakley
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October 3, 2024
So after a few months of use the only real problems I've ran into is the geo fence exiting, and entering is sometimes horribly slow. It would be nice if we had a way to see where it thinks I am, and a way to override the geo fence detection, and flip it to home when I get home for example. It's been very annoying the past few weeks with it sometimes taking hours before it picks up that I left home.
6 people found this review helpful
Thomas Sternickle (Tom)
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June 24, 2024
Update: Bypassed issue by rotating phone to landscape. I'm using a Pixel 8 Pro. Not sure if the issue falls on Android or app devs to permanently resolve. Picture quality on the Android app is terrible compared to the iPhone app. Most notable on 4k cameras, anything with a straight line shows up as jagged.
Ubiquiti Inc.
May 31, 2024
Hi, we’d like to help. This definitely shouldn't be the case, have you set the Viewer Quality in Playback Settings to Auto or High? Please reach out to us at mobile-support@ui.com with more information about your setup and screenshots of picture quality on your Android device, so we can provide assistance!
What's new
Improvements
- Added support for adopting 3rd party cameras that use the ONVIF protocol. *
- Added support for Storage Manager’s Enhanced Retention. *
- Added support for Alarm Manager.
- Added date and time picker in Detections.
- Added ability to set a Home View on PTZ cameras.
- Requires UniFi Protect Application 5.0 or newer.
Bugfixes
- Fixed app stuck at booting state on the Phone Touch Max.
- Fixed app crashes when using Protect 5.0 or newer.
- Added support for adopting 3rd party cameras that use the ONVIF protocol. *
- Added support for Storage Manager’s Enhanced Retention. *
- Added support for Alarm Manager.
- Added date and time picker in Detections.
- Added ability to set a Home View on PTZ cameras.
- Requires UniFi Protect Application 5.0 or newer.
Bugfixes
- Fixed app stuck at booting state on the Phone Touch Max.
- Fixed app crashes when using Protect 5.0 or newer.
