UniFi Access

Ubiquiti Inc.

About this app

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.

[Doorbell] Receive a push notification when someone rings a connected doorbell.

[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.

[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.

[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.

[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.

[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.

[Cards] Utilize existing NFC cards or assign new UA Cards to system users.

Ratings and reviews

Solid app and has a great dark mode although presently there is no in-app option to toggle it, it seems the only way to enable it is to login to the web console and toggle it there.

I really liked the app, but all of a sudden, I stopped being able to open the door from my phone. The unlock button is there, but it's not clickable. There's no response when pressing it! And that's a big bummer for me, since this was the most used feature for me!

The app is missing the feature to unlock the doors using Bluetooth. I was under the impression you could unlock the doors when the users phone is withing a few cm of the access reader and the user can tap the access reader to open instead of having to get their phone out and tap it against the reader. Is this feature not yet implemented?

What's new

Improvements
- Added support for unlocking a door by long-tapping or double-tapping the door icon in Dashboard.
- Added support for pinning a door by long-tapping its icon in Dashboard.
- Added support for dark mode.
- Added support for muting the sound from readers when watching remote live view or answering a call.
- Enhanced the user interface of System Log, Users, Groups, Visitors, Devices, Door Attendant’s Dashboard, and Settings pages.