Mike Bedner
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The app keeps closing on me every time I try to add a payment method. I tried calling into the service to make my payment but they ended up hanging up on me. I might just be late on my payment because of the fact that this isn't working like it should. Also have to reenter my credentials every single time because there's some sort of bug with a fingerprint or acts like I never inputted my fingerprint information to use that to login. Worst app experience for a credit card
18 people found this review helpful
Vervent, Inc
August 19, 2024
Sorry to hear you are had issues with the app. Please try again and if it continues please contact our Customer Service department and we will be happy to review your account.
Charlie Kim
Very simple to use. Gives access to your account information such as, available credit, current balance. You are also able to update password, contact information, add payment methods, get assistance. All in all a good app with a great u.i. I've only used it for a couple hours but it seems to be well rounded. Very happy with my total card experience thus far.
151 people found this review helpful
Vervent, Inc
October 5, 2021
Thanks for your review of the Total Visa app! We appreciate your feedback & thank you for being a Total Visa customer.
Rebecca Gene
App keeps freezing when trying to make a payment. I guess it's on purpose to try and gather late payments. I've submitted a payment 4x and freezes and is unsubmitted every time. Biometrics doesn't work. There is no way to contact them through the app like any standard bank. Also if you have Discover, this "bank" does not disclose that they do NOT take Discover until after. I triple read the contract and did a search in the contract and they neglect to mention it until the bill is due.
63 people found this review helpful
Vervent, Inc
January 24, 2023
Sorry to hear you are having issues using the app. Please contact our Customer Service department at 888-262-2850 and will be happy to assist.