TK-App

Techniker Krankenkasse (TK)

About this app

“Die Techniker” provides its customers with a digital all-purpose tool. For example, you can use this app to upload your receipts for reimbursement, view existing sick notes, or do something for your fitness while collecting bonus points.

FEATURES

- Protection of sensitive data through secure login (e.g. no rooted devices allowed)
- Transmission of sick notes and documents
- Send messages to the Techniker
- Receive letters from the Techniker
- Use the TK bonus program completely digitally
- TK-Fit with access to Google Fit, Samsung Health or Fitbit
- Overview of prescribed drugs of the last six years
- Apply for reimbursement of costs for medicines, vaccines, osteopathy and health courses

SECURITY

As a statutory health insurance company, we are committed to the best possible protection of your health data. That's why we check your identity when setting up TK-App on your smartphone. You can either identify yourself online using your ID card and PIN via the Nect Wallet app or by entering an activation code. We‘ll send you the activation code via post.
You can find everything else about our security concept at https://www.tk.de/techniker/2023678

Please note: The use od TK-App with rooted devices is not possible for security reasons.

FURTHER DEVELOPMENT

We are continuously adding new features to the TK-App - your ideas and hints help us most. Write us directly and anonymously via the feedback function in the TK-App.

BONUS & TK-Fit

Membership in a football club, regular check-ups at the dentist, the non-smoking course after New Year's Day - all these things earn points for the TK bonus program. And thanks to the connection to Google Fit, Samsung Health or Fitbit, you'll receive points for many other activities.

TK-SAFE

With TK-Safe you have all relevant health data at a glance: Your visits to the doctor, diagnoses, medication, vaccinations, preventative medical checkups and much more.

Please note that TK-Fit and TK-Safe are not available in English yet.

REQUIREMENTS

For the TK-App:
- TK customer
- Android 9.0 or higher
- Unmodified Android operating system, ie. no Root (For more information, see https://www.tk.de/techniker/2023674)

For TK-Fit:
- Step counting using Google Fit, Samsung Health or Fitbit and your smartphone or a compatible fitness tracker.

ACCESSIBILITY

We aim at providing you an app that is as barrier-free as possible. You can find the accessibility statement at:
https://www.tk.de/techniker/2137808

Ratings and reviews

Voted 5 stars and here I come to fix it. I'm trying to open the app but both the biometric and password lead to unlimited waiting time for the app to run. If the screen dies you have to repeat logging in. I have been trying to log in for 10 mins already and I give up.

Worse than having a file folder The login, security check and ... are so archaic that I am forced to keep a file. Just to add a new vaccine, I had to waste 10 mins and I am pretty sure it's not the right one. To be fair, I think it's not the developers, but the German Law Makers to blame... when you have to abide by 19th century law to a 21 century app, you can't make it useful.

I got a letter with the code for the app, tried to login, but then had to create an account on pc, where I now theoretically get electronic mail from the TK, which I can't read, because I need a login PIN via SMS, but we have no mobile network here. That's why I have to use the app, which only tells me to get the code via letter, which brings me back to the start of this loop. long story short: I don't get any more letters from tk anymore, only electronic ones, which I can't access. Loving it.

What's new

- We added the section “Information on organ donation” to the profile.
- The overview of billed prescription medicines can now be exported as a PDF.

TK-Safe:
- New billing data
- Treatment report from the TK-Doc online consultation directly in TK-Safe.

E-Rezept:
- From now on, you can also redeem your electronic prescription (E-Rezept) via TK-App.

Bug fixes:
- Minor bugs have been fixed.