CIMB OCTO MY

CIMB Bank Berhad

About this app

The CIMB OCTO MY App is packed with services that help you stay on top of your banking safely and easily, wherever you are.

What you can do with CIMB OCTO MY:

Account Management & Controls
• Check account balance – Manage your Current / Savings / Credit Card / Loan / Investment accounts
• Fund Transfers – Instant local transfer and fast & low fee foreign transfer
• Set Limit – Take control of your CIMB Clicks / ATM card / Credit card limit in-app
• Debit/Credit Card control – Activate your card, change Card PIN, freeze and Unfreeze card, adjust your credit limit and overseas spending, and more

Payments
• Pay bills & with JomPAY - pay bills such as TNB, Air Selangor, Celcom, Maxis, Digi, UMobile, Unifi, Astro, & more
• Pay Cards/Loans – to CIMB and other banks
• Prepaid Mobile Top Up - Instant top-up/reload for Hotlink, Digi Prepaid, Xpax, TuneTalk, UMobile prepaid, NJoi, etc.
• QR payment – Make cashless payment easily nationwide as well as in Singapore, Thailand, Indonesia, and China
• DuitNow AutoDebit (coming soon): Manage ad-hoc/recurring payments
• DuitNow Request (coming soon): Request payments via DuitNow ID

Wealth Management
• e-Fixed Deposits & e-Term Investment-I (e-Tia-i) - Grow your wealth on-the-go and enjoy competitive rates. You can make a placement and uplift anytime, anywhere without visiting a branch.
• MyWealth (coming soon)– Manage your investment such as ASNB/Unit Trust with ease in a one-stop wealth management platform

Security
• SecureTAC – Safer and easier way to approve your transactions. Simply tap to approve. No more waiting for SMS.
• Lock Clicks ID – You can proactively stop access to your CIMB Clicks ID if you detect any suspicious activity.

Other feature/services
• Apply – You can apply for Personal Loans, cash advance and more
• Mailbox - Send us message for assistance instead of calling
• E-Invoicing: Update TIN to receive e-invoices from 1 July 2025

Elevate your banking experience with these personalisation features!
• Homescreen Quick Balance (customisable) - A quick view of your account balance (up to 3 accounts of your choice)
• Homescreen Quick Menu (customisable) - Easier access to your most used banking functions
• Nickname – Give your transactions a nickname for easier reference
• Save Favorites - Save your frequent billers/recipients as Favorites for speedier transactions
• Quick Payment - Pay up to RM500 (customizable) with just biometric authentication or a 6-digit passcode, no lengthy password needed

-------------------------------------------------------------------------------------------------------

Stay tuned for more great features built for you!

We will continue to add more features and improve based on your feedback.
Contact us @ https://www.cimb.com.my/en/personal/help-support/contact-us.html

For more information, visit www.cimb.com.my/cimbocto

Ratings and reviews

I rarely wrote a review but since the app constantly crashes, i feel compelled to write a review. As mentioned, the app constantly crashes. Cimb should put for more funds on their tech team and get their team working around the clock to fix this. The mobile app is unusable to me at this time. A bank shouldnt have downtime on their mobile app this often and long (look at the review)

When scan to pay, loading, ask for fingerprint, loading, scan QR, loading, enter amount, loading, submit, loading, success. Please change your security logic so it doesn't have to make API calls in between each step! Each loading step was very long even though I had 5G network and connection. It's not about having a fast connection, it's about not making so many API calls.

Similar with many others, having major problem logging into Octo app for the last few days. App either hangs, crashes or the screen is frozen. Worse, unable to do TAC approval. Lucky most of the time able to access the app after restarting my phone but come on, you guys wouldn't expect users to restart their phones and pray hard that they can properly access the app... There is obviously a major flaw in this updated app. Please look into it immediately, it's a really horrendous experience.

What’s new

OCTO Widget: Quick access to Scan QR, DuitNow to Mobile and Bill Payment from your home screen​
QR Enhancement: Faster checkout with simplified steps (maximum limits apply)​