AT&T Visual Voicemail

AT&T Services, Inc.

About this app

AT&T Visual Voicemail allows you to review and manage your voicemail directly from your smartphone eliminating the need to dial into your mailbox.

Key Features:
• Play messages in any order you choose
• Read text transcriptions of your messages
• Save messages to the app

• Share messages via email, text or to a cloud drive

Requirements:
• A supported Android smartphone. Note: Non-AT&T variant smartphones may not be compatible.
• An AT&T data plan that includes Visual Voicemail


If you encounter setup problems, view your account at att.com or on the myAT&T app to confirm you have the right plan.

Note: Receiving voicemail on this app does not count against your data rate plan allotment while on the AT&T network. A cellular data or Wi-Fi Calling connection is required; AT&T Visual Voicemail does not work on a Wi-Fi only connection. International data and messaging charges apply to receiving, replying to, and forwarding voicemail messages while roaming internationally. Data and messaging used in replying to and forwarding voicemail messages via SMS, MMS, or e-mail are counted against your data and/or messaging plan, and applicable charges apply if data and/or messaging plan limits are exceeded. Data charges may apply when downloading this application or using text transcription. This app may send a free one-time SMS to AT&T to retrieve mailbox information.

Ratings and reviews

After several attempts and over two hours of the spinning ball and "Setting up your account" message, I gave up. Yet another example that ATT really doesn't care in the least if their stuff actually works. It really is amazing. One year later: still can't get it to do something basic as setup, so I have no idea about the features. What an incredible waste of time. This should be removed from the store. Edit: 18 months later, still doesn't work, still doesn't give an error message why.

Very poor execution. When you do get actually get a 'transcribed' voicemail which is occasionally at most, it is absoulte non-sense. This could be the worst voice recognition software still being passed off as technology. You also get random reoccurances of voicemails that has been deleted through the app. I expected so much more, I am very disappointed. Update: 5 years later and still trash.

It plays voicemails. Sometimes. I have to manually update to get it to display new voicemails. It takes 15-20 seconds to delete a message. If I have a less-than-perfect signal, it will lock up and never download that message even after I get a good signal. The transcripts are hilariously inaccurate. It doesn't lock the screen when playing voicemails, so it's easy for my cheek to stop playback. But it's still better than having to call voicemail and go through the audio menu.

What's new

Support for Android 14 and performance improvements