Nisha
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Update: i still feel the same about this app. i hate this app... It always logs me out, and i miss notifications. Then, sometimes, it has you put in the generated letters and numbers. It does this way too often. When I click on a notification sometimes, most of the time, it doesn't take to the notification. It takes me to the previous one, and load time is slow AF.
2 people found this review helpful
Hello, dear user, we are sorry for the inconvenience. You can contact our customer team via EufySecurity app - >Help ->Live chat/Feedback or send email to support@eufylife.com. Please provide your account address to help you block the relevant activity push. We will reply to you as soon as possible. eufy Security Team
Jerry R
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After this last update, none of my cameras detect motion and my existing recordings can't be viewed. My entire security system is rendered useless due to Eufy's software updates. Outside of warranty so support won't help. How convenient for them! Eufy claims app v4.8.8_3163 fixes it but it doesn't. Time to switch to Reolink which isn't dependent on connection to an external server.
2 people found this review helpful
Hello, dear user, we are sorry for the inconvenience. You can contact our customer team via EufySecurity app - >Help ->Live chat/Feedback or send email to support@eufylife.com. Please provide your account address to help you block the relevant activity push. We will reply to you as soon as possible. eufy Security Team
Chuck
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Should rename company eufu novelty company. Hit or miss on motion detection. FedEx driver 0%, UPS 30%, mailman 75%, maybe you'll get a detection but not reliable as a security device. Switched out front camera with newer one from garage, same thing. Used to work fine but lately just a novelty. Eufu no help at all just asking is it aimed correctly, battery charged etc.. Nothing has changed except for the reliability. Not for security but if you want to manually view that works fine.
1 person found this review helpful
Hello, dear user, we are sorry for the inconvenience. You can contact our customer team via EufySecurity app - >Help ->Live chat/Feedback or send email to support@eufylife.com. Please provide your account address to help you block the relevant activity push. We will reply to you as soon as possible. eufy Security Team