myPhonak Junior

Sonova AG

About this app

The myPhonak Junior app provides a range of features to enhance the hearing journey for hearing aid wearers and their families. Collaborating with a hearing care professional is essential to determine which app features will be most beneficial for each user.

We are excited to introduce a new and exclusive feature designed specifically for parents like you.  This wearing time feature aims to encourage and support you in establishing and maintaining effective hearing aid use.

With the enhanced visual representation, you can easily track and monitor wearing time throughout the day. empowering you to stay involved and actively participate in the hearing aid wearer’s hearing journey.

The Remote Control function allows users to adjust their hearing aid settings to optimize their listening experience in challenging environments. This feature empowers individuals by giving them control over their hearing aids in challenging listening environments without compromising performance.

Remote Support* is suitable for users, and their carers, of all ages. It enables hearing aid wearers and their families to stay connected with their hearing care professional from a distance. Whether you, or the hearing aid user, is the main contact person Remote Support offers the convenience of "hearing check-ins" that can be scheduled to accommodate busy lifestyles. These appointments can be conducted remotely for minor adjustments or special consultations and can be combined with in-clinic visits.

*Note: The term "Remote Support" refers to a feature or service provided by the myPhonak Junior app.



myPhonak Junior allows hearing aid wearers and/or their carers to:

- adjust the volume and change program of the hearing aids

- personalize and customize their hearing aids to suit challenging environments

- access status information such as wearing time and battery state of charge (for rechargeable hearing aids)

- access quick information, FAQs, tips and tricks



Safety features in the app allow parents/guardians to:

- configure the functionality of the volume control

- configure Auto On when out of charger for rechargeable hearing aids

- change Bluetooth bandwidth configuration for phone calls



Compatible Hearing Aid models:

- Phonak Sky™ Lumity

- Phonak CROS™ Lumity

- Phonak Naída™ Lumity

- Phonak Audéo™ Lumity R, RT, RL

- Phonak CROS™ Paradise- Phonak Naída™ P

- Phonak Audéo™ P

- Phonak Sky™ Marvel

- Phonak Sky™ Link M

- Phonak Audéo™ M

- Phonak Naída™ M

- Phonak Bolero™ M



Device compatibility:

The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity.

myPhonak Junior can be used on Google Mobile Services (GMS) certified AndroidTM devices supporting Bluetooth® 4.2 and Android OS 8.0 or newer.

To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility



Android is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Ratings and reviews

should implement alerts and other capabilities, like find my hearing aid. It's also currently opening and closing and the app won't open. Makes me sick that I can't use the app to monitor her aids. You need a better development team, this app is seriously lacking. The app also doesn't load properly where I can adjust the levels/mute. I'll restart, reinstall, delete cache and nothing works. It'll just randomly work when opening the app

It's easy to use but it's lacking in major needed capabilities. It would be nice to be able to use the App to help find your child's missing hearing aids. Other hearing aid apps can do it. Including the adult app. It shows where you were last connected to your hearing aids at. Why is this missing from the children's. They are more likely to lose them then an adult. Also, you can only have one child's hearing aids paired. I have two deaf children and can use the App for only one child.

Had issues with the phonak app not recognising my son's hearing aid, regardless of all the troubleshooting steps taken. This app recognised at least the left one. The interface is quite simple and has all the necessary functions without overly complicating this.I would like to see an option for adjusting the ringing feedback present in the hearing aids sometimes. Overall, it's been a pleasure to use so far.

What's new

The world in your hands with myPhonak Junior:

- Compatibility with the latest Lumity hearing aid devices
- New Sound Environment
- Improved wearing time measurement
- Link to support videos
- General bugfixes and performance improvements