![](https://play-lh.googleusercontent.com/a-/ALV-UjUH-fZdPZJTqwfEsn6Zjicen6JBLVhXg3CWiWCbNSjWOjidE-0n=s32)
Thomas Mclemore
As a remote, this app is getting worse and worse. Even when manages to show the remote option, you need to close it as soon as you've selected a show. If you don't, every time your phone wakes up, it sends a signal to the tv to change sources or pause whatever is playing. With Amazon Prime Video on an Android TV, this app causes whatever is playing to freeze and trigger an error. It doesn't happen with the physical remote. Most recently, I can't even get the remote to show up.
105 people found this review helpful
That doesn't sound good, Thomas. These steps may help: https://goo.gle/40oX83I. If that doesn't fix the issue, get in touch with us here: https://goo.gle/2QyJZSb. Hope this helps.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXo3aMtCA0yTcEII_L34g3-hju2-MByL2rvR8VFPiUXYJgMr9hj=s32)
William Johnson (Argumedies)
I've been using GTV for years and never had too many problems except for this last 6 months and worse in its current version. Whatever you've done, go back to the old version. It was so much better. Right now, I can not watch any of my bought content on my android device. Series and episodes are either wrong or simply not showing up in the menus. And clearing the data or reinstalling the app does not help.
100 people found this review helpful
Thank you for bringing this to our attention, William. Our team is investigating and will get back to you with more information. Thank you for your patience!
![](https://play-lh.googleusercontent.com/a-/ALV-UjURdkjrvdQiutOWa4Sxxix6B1TjcXEtmWx9vgEcMlAPNhpKy4lt=s32)
Mike Hutson
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I have had to uninstall and reinstall the app over and over for over 6 months now. When I install, everything shows up as it should, app works as it always has. If let a day go by or make a purchase, everything changes. I lose the download button on shows, it stops tracking "watched" progress, will only pull up the most recent season when I open a show instead of the one I'm on, and a bunch of my purchased episodes become locked. Reinstalling fixes everything, but only for a day or so.
2,228 people found this review helpful
Hi Mike. Our engineering team is aware of the issue and is working on a fix. As a temporary workaround, you can access your purchased content on the Google TV mobile app by following these steps: Under “Your Stuff” - Library - Select the desired title - Tap "Google TV - Buy episodes" button - Select the content to watch. Hope this helps!