Cricket Visual Voicemail

3.8
32.1K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Some voicemails are important. Others are a waste of time. We designed Cricket Visual Voicemail to help you see your way to the messages that matter.
Visual Voicemail lets you:
Ā· View a list of your voicemail messages
Ā· Play, delete, or save messages in any order
Ā· Pause, stop, replay and fast forward messages while playing
Ā· Reply to messages by returning the call or text message
Ā· Easily change your recorded greeting
Ā· Save important messages to your phone or memory card.
Ā· Easily export voice messages

Important to know: Receiving voicemail on the Visual Voicemail app will not count against your high-speed data quota. Downloading this app and responding to voicemails using email will count against your high-speed data quota.
During initial setup the app may send a free one-time SMS to your Cricket Voicemail service to authenticate your account.

Problems Upgrading?

Donā€™t sweat it! Weā€™re here to help. Contact us on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for the fastest reply. You may also chat online at www.cricketwireless.com/contactus or call 1-800-CRICKET.
Updated on
5 Sept 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Audio and 2 others
This app may collect these data types
Audio and App info and performance
Data is encrypted in transit
Data canā€™t be deleted

Ratings and reviews

3.8
32.1K reviews
Guy Person
22 July 2024
I've never gone out of my way to review anything except this. The notifications are vague and convey no info other than "you have voicemails" When I tap them, they seem to disappear, much like the nonexistent effort put into the design of the interface (that being a nauseating list of black numbers against a white background) The AI has the hearing of an old man and I have to manually reload the page like I'm checking my email. Incidentally, braille text is more "visual" than this app.
89 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
22 July 2024
We thank you for sharing your feedback with us. We are sorry to hear of your recent experience. Please feel free to reach out to us via Twitter @cricketsupport or on Facebook at m.me/cricketwireless where we can assist you further.
MaryAnn C McIntosh
25 July 2024
Borked. This app worked very well for a while, but over the last 2 months, it will not only not record messages it's now interfering with my regular voicemail. In fact my voicemails are not showing up for 2 or 3 days on either the Visual Voicemail or the regular voicemail. I'm not really sure what the programmers have done here, but it's BAD.
57 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
25 July 2024
We're sorry to hear you are experiencing issues with the app. We suggest going into your device setting and checking for software updates that may be available. The next step is to go into device settings and clear the app cache and data. We have seen taking these steps usually resolves most issues our customer experience.
x.ArkaMrijest.x
11 September 2024
The app is still not working properly. It's not showing any voicemails from missed calls and not showing me number who it is calling me, new voicemails not appearing, when a voicemail gets deleted I still keep receiving notifications of the voicemail when it's already deleted, it is not transcribing correctly and showing correctly of what the messages says, and tired to keep pressing refresh. They need to fix it to be better on Samsung Galaxy J2 Pure, Samsung Galaxy A03s, & Samsung Galaxy Tab-A.
40 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
26 October 2022
Hi! We're sorry to hear you are experiencing issues. We suggest going into your settings and check for software updates. Next, go into settings and clear the app cache and data. Try to manually log in using just your username & password, sometimes fingerprint and Face ID gives an error. We have seen taking these steps usually resolves most issues.

What's new

Performance updates and bug fixes. Support for Android 14.