181K reviews
Content rating
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About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.
Updated on
Nov 1, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted
181K reviews
Matthew Schunneman
December 5, 2022
This app makes it quick and easy to pay my bill, view my data usage, and add extra data, etc when needed. I can also pay ahead of time and keep an amount accredited to my account which is very helpful to me. Cricket Wireless customer service has always been very helpful to me and the employees at the store locations are very good too. Very grateful for this.
Did you find this helpful?
Cricket Wireless LLC
December 5, 2022
Awesome! We are glad that you find the app easy to use! Thank you for the 5 star rating and continued support! #SmileOn 💚
Dennis Worthington
November 3, 2022
I've been with cricket for near 25 years. Over the last year they have given me nothing but problems. I bought new phones that were compatible. A year later they tell me they are not compatible and I have to purchase newer phones. You would think that after being a faithful customer for so many years they would offer me a new phone. They cost me an extra $30 this month to keep my data flowing. The app now crashes when I touch customer service. I would not recommend cricket to my worst enemy.
110 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
November 3, 2022
Hi Dennis, we're sorry to hear about your recent troubles. We want to assure you that we're here to help. Please reach out to our Digital Care Team for assistance on Twitter @cricketsupport or on Facebook at m.me/cricketwireless. We're available daily from 8 am - 9 pm EST, excluding holidays.
Chris Stockum
November 5, 2022
I've had this service for years now with zero issues! This month the auto pay did go through (no idea why as it was on and I double checked my card information was up to date) so they suspended my service in the middle of the night with zero warning, and then charge me a late fee, plus $4 to use their automated service to make a payment to turn my services back on. I'll be getting a refund for their mistake or finding a new service!
65 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
November 5, 2022
Hey Chris! We're sorry to hear this. We recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue.

What's new

Hey, Cricket Nation!

The myCricket App has been updated. We’ve cleaned up a few bugs and made some minor performance improvements.

Loving the app? Tap to rate below. We’ll catch you at the next update.