4.2
209K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Payments
Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Support
Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

Shopping
If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.
Updated on
Jun 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
208K reviews
Ghost
June 28, 2024
Customer service was really nice. However, I purchased 10GB of high-speed data for $40, and it only lasted for like 2 1/2 days. WTH! Right now, it says I have a 5G network connection, and the speed is like dial-up. For $40 I should get unlimited data all month long. Especially when all of these companies are charging extra for every little thing.
2 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
June 26, 2024
We’d gladly help you if you need assistance with your Cricket Wireless account. Feel free to contact our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport) where we can assist you further. 👍🏻
Holly Taylor
June 29, 2024
In my experience to date, It generally takes 5 or more attempts to successfully sign in and it rarely gets me to the home page after signing in. It is consistently slow and inefficient. EVERY time I get directed to the sign-in page for anything, the feeling of dread immediately hits me 🫤😞 I'd rather have to go to the airport for a Monday morning flight than attempt to navigate this app - and that's NOT hyperbole!!! It definitely needs serious help!
Did you find this helpful?
Cricket Wireless LLC
June 29, 2024
Thank you for sharing your feedback with us. If you need additional assistance, please reach out to our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport) or contact one of our customer care specialists at 1-800-CRICKET (1-800-274-2538).
Mechelle Black
June 24, 2024
I've been with cricket 2yrs now, and the MyCricket app is"temporarily unavailable 85% of the time! I can almost NEVER handle my business through the app.... I usually have to pay the extra money to pay my bill, the extra money to add a feature etc. The ONLY reason I haven't switched yet is because the service is very good most of the time, including inside my grandmother's house in the country, where you rarely get service at all, not to mention in the house. Seriously considering switching.
9 people found this review helpful
Did you find this helpful?
Cricket Wireless LLC
June 24, 2024
Hi Mechelle, we're sorry to hear that you’re having issues with the MyCricket app. Please get in touch with our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport), where we can assist you further.

What's new

Cricket Nation!
The myCricket App has been updated to ensure our features continue to run efficiently. We had a few bug fixes, some back-end improvements.
We’ll catch you at the next update.