206K reviews
Content rating
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About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

205K reviews
Tim Yarr
February 7, 2024
Absolutely horrible. I always have sign in problems that result in having to uninstall and reinstall everytime. When it does work, it just sends you to the website anyways. This app is a waste of time. Just use their website. Edit to reply: I have done all that. Everytime I have to use the app. 9/10 times I end up calling because there is always something. Whether its the app or the website. The only problem with the website is the credit card billing doesnt go through sometimes.
187 people found this review helpful
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Cricket Wireless LLC
February 7, 2024
Hi Tim, We're sorry to hear you are experiencing issues with the myCricket app. We suggest going into your device setting and checking for software updates that may be available. The next step is to go into device settings and clear the app cache and data. We have seen taking these steps usually resolves most issues our customer experience.
Lana Jean Robinson
February 17, 2024
If I could I would give no stars! They say that they "fixed the bugs" but they didn't! I still can't see my data usage or the data usage of my other line! I have uninstalled and reinstalled the app and it does the same thing it did prior! It has its days where it will load and other where it won't at all. It never updates on data usage or shows you what you used.
92 people found this review helpful
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Cricket Wireless LLC
February 2, 2024
Thank you for sharing your feedback with us. If you need additional assistance, please reach out to our Support Team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) or contact one of our customer CARE specialists at 1-800-CRICKET (1-800-274-2538).
Camestry __
March 13, 2024
A bit hard to navigate but once you get to where u need. It works. It shows me what I want to see and who all is on the line. It sends me notifications on time the day before a payment needs to be made and it even gives the options of auto pay which is helpful. If you Don't do auto pay. It's a bit of a pain to pay cricket because their sight likes to shut down a lot and then you're usually late for payments. Auto is best if you can do it.
11 people found this review helpful
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Cricket Wireless LLC
March 13, 2024
We appreciate your positive feedback! It's great to know that you're enjoying using the MyCricket app! 🤩💚

What's new

Hey, Cricket Nation!

The myCricket App has new updates. We’ve fixed a few bugs, and made a few visual improvements to ensure efficiency as you make your way through the app.

Log in to learn more. Catch you at the next update.