4.2
220K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Payments
Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Support
Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

Shopping
If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.
Updated on
May 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
219K reviews
L B
May 10, 2025
this app is the worst. If it even will load, almost no features have ever worked 4 me, several different phones- all same problems in the app. currently on samsung s25 & still the same issues. I will fill out info for a new card & it will not accept it due 2 some issue/failure & ill restart, do it all again several times, & thats just one thing. I have no other choice besides.. maybe going in person to pay my bill? or I would delete it srsly. so funky we have to use 2 use the app but it suuucks.
7 people found this review helpful
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Cricket Wireless LLC
May 10, 2025
This is definitely not the experience which we want you to have. We assure you that Cricket is committed to enhancing our customers' experience, and we want to change this around for you. Feel free to contact our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport) if you need additional assistance.
Carlos Escobedo
May 2, 2025
this app is complete trash. it's been acting stupid lately. it's constantly showing the message "something went wrong. please try again". and yet no matter how many times I retry, it still shows that message. it's extremely frustrating. please investigate this issue and fix it now. I am very annoyed at the app's poor performance
25 people found this review helpful
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Cricket Wireless LLC
May 2, 2025
Thanks for taking the time to leave a review. We will pass along your feedback, as our team is always looking to improve the app with each update. Feel free to contact our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport) if you need additional assistance.
Asheed Abark
March 24, 2025
I have been with Cricket Wireless for a very long time since 1999. The service has improved to where it rivals the major carriers. I don't have the problems that others are reporting. The problem with the fit of certain things on the screen was for me to make my fonts smaller. Worked 💯 for me. I don't run out of data, so I can't testify to the reduced speed, but most phones today have a data limit setting limit notification. So why not be proactive? My service is the best I have experienced.
77 people found this review helpful
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Cricket Wireless LLC
March 24, 2025
Hi there! We thank you for taking the time to share your 5-Star review with our Cricket Nation; we appreciate the positive feedback! 💚

What’s new

Hey Cricket Nation! The myCricket App has been updated to ensure our features continue to run efficiently. We had a few bug fixes, some back-end improvements. We’ll catch you at the next update.