![](https://play-lh.googleusercontent.com/a/ACg8ocLcyI1wbImxh4mmWqZUTbAARU5mKiatQQi5XpEk9BSojGbHe6I=s32-mo)
april
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The most recent update turned everything from a grid view (you could see multiple products at once), to a list view. The list view is really awful. :( We should at least have a way to pick between the two. Edit: HEB Produce has gone downhill over the past few years. For vegetarians or people who buy organic, there are few options. its literally cheaper to shop at whole foods, now.
2 people found this review helpful
Thanks for taking the time to leave us a review of the My H-E-B app. Our Partners are always working to improve the app for our customers, and we can assure you we have shared your feedback with our Partners.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVYAkgEFtDyDTTB6hGgGps_DF4Kiu-6SaSnRvcbDJwCGBLUo8g=s32)
Savana Martinez II
A notification sent to you when an item is out of stock is needed. Not everyone dials in their order the day of; I work on the list throughout the weeks and I'll add items gradually to build up the cart, forget about it and order everything, assuming I'll have all my groceries, only to freak out when I was "missing" something, just find it taken off my list without warning. This app has undeniably helped me and my father, but we need better communication between its users and the backend.
9 people found this review helpful
Thanks for taking the time to leave us a review of the My H-E-B app. Our Partners are always working to improve the app for our customers, and we can assure you we have shared your feedback with our Partners.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVfaxPELfx5tIWN4TXpjMUB_6DiyHW8OPX4aQ25zcrkS7Xt_5n9=s32)
Byron
HEB is overrated, and their app is no exception. I store 150+ items in my Shopping List, which I add to my Shopping Cart and delete unnecessary items accordingly. Without fail, an obscure error message appears, forcing me to close and reopen the app. I even encounter errors during quantity adjustments in the cart. "An unexpected error has occurred." "We had trouble updating your cart." I've reported the problems numerous times to no avail. "Here Everything is Better." Whatever you say.
46 people found this review helpful
Hi, we are sorry that you're having issues with the app. Can you write to us at heb.customercare@heb.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.