BVG Jelbi: Mobility in Berlin

Berliner Verkehrsbetriebe (BVG)

About this app

With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport (incl. D-Ticket aka Deutschlandticket), taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.

The top functions of the BVG Jelbi app:

● Smart route planner for all means of transport
● Convenient purchase of public transport/transit tickets for the VBB region (bus, tram, S Bahn, U Bahn)
● Easy use of all sharing services
● Convenient pick-up by taxi service
● Easy payment in the Jelbi app
● Timetable information at the touch of a button

NEW: Get the new D-Ticket from BVG

🎫 📲
From now on you can order the new Deutschlandticket (D-Ticket) via our website. The ticket costs 49 Euro per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.

You want transportation, we have the means

Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy a public transport ticket or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt, and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles.

Your mobility with Jelbi at a glance

🚉 All public transport in Berlin, including tariff zones A to C, from short trip ticket to monthly passes. Transit with train, bus, tram, subway and ferry. You can also display your Deutschlandticket in Jelbi.

🛴 E-scooter sharing provided by Tier, Voi, Lime and
Bolt, four leading e-scooter rental brands.

🚗 Car sharing from agile electric cars to practical vans, brought to you by Miles and Sixt share.

🛵 E-moped sharing service by Emmy that guarantees a fast and quiet trip from A to B.

🚕 Conveniently hail a taxi by Taxi Berlin.

🚲 Bike sharing supported by Nextbike, Lime, Tier, and Bolt that let you take off and touch down wherever you like.

Find the best route 🗺️

With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!

Jelbi stations

Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.

How to get started

To use all the services and functions, you only need to take a few steps: You register, enter a payment method and your mobile phone number, and you can book and pay for any service. Do you already have a BVG account? Great, you can use Jelbi with this account!

Pay conveniently in the app

You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you pay the regular prices in the app. There are no additional hidden fees for using our service.

📱 Download the Jelbi app now and explore Berlin individually - whether you are a Berliner, visitor, or commuter!

Your feedback counts

We rely on your feedback to improve our service. Write us your opinion to [e-mail].

Ratings and reviews

In one 30 minute window I experienced two absolute failures of Jelbi's sharing options. The first it unlocked a different Nextbike than the one I was trying to use, and which wasn't even in the area around me. The second, it didn't load up the Tier area boundaries properly which led me to travel far past where I could end my ride. Absolutely no added value over getting a paper ticket from BVG and using the native apps of the sharing services.

Bike/scooter hires are pretty much useless since you can't park at any significant last mile options. Restriction maps also don't update until you're checking out, at which point you're having to get off multiple times to figure it out

I highly discourage the use of the app. Use the apps of the companies like TIER and NextBike directly! I had an issue with a TIER bike rental, as a result of which I overpaid. As per JELBI instructions, I contacted TIER. They refunded the overpaid amount to JELBI. But JELBI never passed this on to me, because neither BVG nor LogPay (BVG's payment provider) feel responsible. Many emails later, nobody feels responsible. The app developer? Perhaps BVG after all? No, nobody reacts.

What's new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛