Brandon Bevins
Will not let me look at my payment info. Will not let me change payment info. Every time I try, it sends me back to the main menu. All the other sub menus work. It's just odd that I can't change my payment information from the app when there's an option. I'll be canceling my policy because it's also like jumping through hoops to get a hold of a real person. I'd suggest a different insurance company.
9 people found this review helpful
Allstate Insurance Co.
30 September 2024
Hi, sorry about that. Please contact MobileAppSupport@Allstate.com for help.
Bryan Daniels
Keeps having errors. Says to contact customer service number. Kinda defeats the purpose to having a website/app. Good luck with this app. The insurance is in the middle. But how difficult they make it to even pay brings them from the middle to little less. It's why I have given 2 stars. And I believe 2 stars is generous. Thanks for reading and I really hope this helps you choose the correct insurance and apps.
40 people found this review helpful
Allstate Insurance Co.
26 September 2024
Hello, sorry about that. Please contact MobileAppSupport@Allstate.com for help.
Kim Wal
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Annoying. Installing this so it worked was such a drag. Don't like troubleshooting this app every day. First week, it registered 3 trips of the 12 I've driven. It's upsetting when you are asked to do this for a price break, but it's broken. I hope you are working on fixing it. Run for awhile, it seems tracking is slow to populate, let it run for a few weeks to gather info. I don't hate it. But could it be 100% better and still not be perfect...yes. room for improvement but I've upped one star
98 people found this review helpful
Allstate Insurance Co.
17 July 2023
Hi, we apologize for the inconvenience. Please contact MobileAppSupport@Allstate.com for assistance.