
Kirt D
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Basically since the new update, my Mobile app has not loaded. Have uninstalled and reinstalled multiple times. And even if I leave it alone, it doesn't recognize me and just says Hello user. This needs to be resolved as I use the app quite frequently. So now because the app won't let me in, I lost one of my free drinks that the barristas had told me in November but expiring in December. Would be great if the app would start working again.
3 people found this review helpful

A Google user
Love the stands, delicious coffee, but the app is less than desireable. No matter how many times I try I can't get it to load the right store, and it keeps trying to send me to stands that are over an hour away when theres 4 locations within 20 minutes of my house. Luckily the baristas have helped me with earning points, so the app is useless to me if it doesn't work. Very frustrating to deal with when I just want coffee in the mornings.
13 people found this review helpful

Lori J. Bayne
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I freakin' LOVE the coffee, but the app doesn't let me update my phone number. Says to update my DOB, which is already correct, and also greyed out and unchangeable. I somehow had FOUR cards before, and no one in management, at BFJ, online or in the app could combine the cards, so when I changed my phone number, I wanted to update my account. But I can't. The app is as horrible as the coffee is wonderful.
12 people found this review helpful