
Laurel Jones
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App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
1,616 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Andrew Hanson
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Good for having your ID card onhand, if you don't happen to have it in a wallet/purse. Has immense difficulty recognizing trips -- will get "checking for trip" notifications when it's on a desk at work, but not when in a moving vehicle. Easily misses over 95% of my actual driving sessions, and the ones it DOES detect are inaccurate for duration and distance. Again, useful for accessing your card.
22 people found this review helpful
The Allstate Corporation
December 7, 2018
We know battery drain is a big concern, so we’re always making improvements to minimize impact. Please make sure you’ve installed the most recent app update and are using the most current version of your phone’s operating system. Plus, our team will keep looking for ways to optimize our app and your experience.

Kade Emerson
App is incredibly finicky and hasn't allowed me to set up DriveWise for years due to some unexplained and unresolved error. (Yes I've tried every possible thing on my end, and then some, so make sure it's not a me problem.) Half the time I can't even make a payment in the app. Save yourself a headache and just use their website.
2 people found this review helpful
The Allstate Corporation
November 15, 2025
Hi, sorry about that. Please contact MobileAppSupport@Allstate.com for help.