
Laurel Jones
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App drains my battery even when Im not driving. It causes my phone to get super hot because it's running constantly in the background. It doesn't track all the trips, so it's impossible to get the required 50. Tried uninstalling/reinsalling and everything recommended by tech support, but nothing helps. It's frustratingly unusable to the point that it seems like they are making it so you can't get the drivewise discount.
1,402 people found this review helpful
The Allstate Corporation
December 21, 2024
Hi, we hear you! And we’re always improving the app to minimize battery drain. Here’s what you can do: Make sure you’ve installed the most recent app update and are using the latest version of your phone’s operating system.

Lisa Buckman
The app lost the ability to save my payment info months ago. I have to type everything in from scratch every time I make a payment, which is not convenient at all! I have to be home to retrieve my payment info since I don't carry it with me. This has been going on at least 6 months, and I'm growing increasingly frustrated.
3 people found this review helpful
The Allstate Corporation
October 9, 2025
Hello, we apologize for the inconvenience. Please contact MobileAppSupport@Allstate.com for assistance.

Miguel A. Gonzalez
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Price is okay for car insurance but, be warned, roadside assistance is covered separately, it's a separate subscription with a separate membership number and billing. Something they don't warn you about. Getting to the roadside assistance from the app is a hassle. I discovered this the hard way when my battery died yesterday. Ended up having to shell out $95 for a jumpstart. Also, it doesn't save quotes in progress. If you switch apps or receive a phone call, you have to start from scratch.
136 people found this review helpful
The Allstate Corporation
December 19, 2024
Hi, we are sorry to hear this and we want you to have a great experience. Please email us at CommunityCare@allstate.com so we can look into this further.