
Najay Coffdon
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They make it impossible to make a simple payment. I'm not doing autopay. Stop asking for payment if you don't want payment. 3 years later and it's still impossible to make a payment. 3 screens for shopping and nothing for bill pay. So in order to pay a bill we need to buy a new phone every pay period? STOP ASKING FOR A PREVIOUSLY USED CARD NUMBER. I will never know it again. Let me pay now with a new card in less than 3mins like everywhere else. Amazon allow card changes but you can't?!
11 people found this review helpful

Ed P.
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Login to pay bill. Have access to account but, go to input debit or credit card information, for a split second, it shows you can input but goes back to before, blank, still on the screen, click it again, same thing. it is impossible, YOU CAN NOT PUT YOUR INFORMATION IN TO PAY THEM. I've been with at&t since sometime in the 90's. looks like it's time to find another carrier.
30 people found this review helpful

Heather Alvarez
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The new experience lacks a lot. When shopping for a new device, I can't see all of them and compare prices and styles easily. Now I have to click each individual phone to see cost and then when I scroll back, I have to start all over again with my search parameters. Not user friendly at all. Overall difficult to find what you're looking for on this app. Lots of room improvement.
108 people found this review helpful