Citizens Bank Mobile Banking

Citizens Bank, N.A.

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2025 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Ratings and reviews

Most of the app works well, but there are a few issues. The accounts screen shows the summary of my accounts, but I have to tap the"Accounts" tab multiple times (I've counted about 30 times) to get to see the individual accounts. some days it works with only one tap. Also, the new bill pay only shows the non-electronic transfers until they are mailed. They should stay in the paid list permanently.

Pixel 3A Android 13. I appreciate the bill pay upgrade, though I don't love the UI on PC. However for months I've had issues of all my bank accounts not showing up, and more recently half the time the app doesn't even want to load anything. luckily I have a PC but it's really frustrating trying to discuss finances with other household members when half the time I can't pull up anything on my phone. 😒. I really hope these issues are fixed by next year. Did not have these issues a year ago.

The app is great over all. My issues are that the app does not save your password. You have to type it in everytime. It's annoying. When I make a purchase, sometimes it takes the money right away and sometimes it says pending. This makes it hard to keep track of what im spending. It should show an accurate balance regardless of if a purchase is pending or not.

What’s new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.