Citizens Bank Mobile Banking

Citizens Bank, N.A.

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2025 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Ratings and reviews

Would be great except it constantly has the wrong balance. The actual account transactions will show the real balance but the total at the top will say something completely different so there are either transactions that are hidden or the bot can't do basic math, but I'm sick of being charged overdraft fees when I'm not even in the negative but the system seems to think so

When the app lets you log in, it's great. It's easy to use and looks good. But it hasn't let me log in for several weeks at this point despite keeping the app updated. I have no issues getting on using my computer, so it's not my account that's the problem, it's the app. If they ever get it together I'll raise my rating, but it's quite literally unusable.

New update and platform sucks. Doesn't want to open correctly, even after closing everything down. If you do get in, you'll be lucky if you can even see your accounts. It seems they released the new update before even testing it. Horrible. While old one was glitchy at times, it worked. This new one just sucks. Always have to pull out laptop to log on to look at my accounts or do transfers.

What’s new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.