Google Pay: Save and Pay

Google LLC

About this app

Important update:
The U.S. version of the standalone Google Pay app is no longer available for use. Please download the Google Wallet app to tap and pay with Google Pay.

Google Payment Corporation's Customer Service and Error Resolution Policy and applicable processes still apply to report unauthorized transactions related to Google Pay. If you have any further questions about your balance in the app, you can learn more about your Google Pay balance.

Still have questions? Head over to https://support.google.com/googlepay

*Payments processed by Google Payment Corp., a licensed money transmitter (NMLS ID: 911607). Licensed as a money transmitter by the NY State Dept. of Financial Services and to Transmit Money By Check, Draft or Money Order By The Department of Banking and Securities, Commonwealth of Pennsylvania. To learn more about Google Payments, visit the Google Payments Help Center.

Ratings and reviews

l used Google Pay to recharge my phone, but the transaction failed and the amount was still deducted. Despite multiple calls, emails, and submitting my bank statements several times, I have not received my refund. Customer service keeps repeating the same requests without resolving the issue. This is highly unprofessional. I request an immediate refund... would have rated a 0 star if I could..

I am unable to pay my electricity bill because the 'Pay' button is not appearing on Google Pay. I have tried every troubleshooting step, including unlinking and relinking the account, checking for updates, and using a different phone—the problem persists. This issue is highly frustrating, and the customer service has been the worst; it is extremely irritating.😡😡

My payment failed, but the money was deducted, so I filed a complaint. Now, the Google Pay service people are not answering my calls. Earlier, they told me it would take 2 days, then 7 days, but I still haven’t received my refund. I had an emergency, yet no further process has been done. They keep saying it will take days for something that should only take 2 minutes. Your service is terrible, and your team is lazy. It was a very bad experience. worst app