Total Connect Comfort

Resideo Technologies, Inc.

About this app

The Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Honeywell’s Total Connect Comfort works with Honeywell Wi-Fi Thermostats and with Prestige®, Prestige® IAQ, Wireless FocusPRO® and EConnect™ Comfort Systems when used in conjunction with Honeywell’s Internet Gateway.

With the Honeywell Total Connect Comfort app users can:

View and change the schedule (for thermostats that support this feature)
Utilize the Demo Mode before purchasing a thermostat
View and change heating and cooling system settings
View and set the indoor temperature
View and change system fan (for thermostats that support this feature)
View and change humidifier and dehumidifier settings (for thermostats that support this feature)
View 5-Day weather forecast
View outdoor temperature and humidity (when used with an outdoor sensor)
Access multiple smart thermostats
Access multiple locations if more than one system is registered
View thermostat alerts such as high or low temperature
Automatically upgrade to new features once they become available

Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort

Ratings and reviews

Usually works well, occasional server issues. Useless "Find Rebates" button. Do they think I shop daily for new appliances? Occasional annoying shopping pop-ups. Outdated app with limited functionality. The ability to schedule the thermostat with Google Calendar would be great. I have a very irrregular work schedule and a set programming schedule does not work for me.

I was really happy with the thermostat and the app. But then one day (after a year or so) it came up on the wrong day. There is no way to change this in the device or in the app. After wasting about an hour, I finally did a factory reset of the thermostat and reprogrammed the whole thing. Now it works again. I guess it's not the end of the world to factory reset one a year, but this could have been avoided with a very simple option to change (or update from the web) the date/day/time in the app.

In my first review, I talked about how this app is great at control, and lousy at providing data. Honeywell knows the internal and target temps, and when appliances were engaged to correct the temperature. They don't bother to share that valuable information with their customers. The point was driven home when my AC lost efficiency and the unit was running continuously for 12 hours overnight, never catching up. Not one word of warning from the app. How I wish I'd spent my money on a Nest.

What’s new

Bug fixes and improvements