
Krill
Lately, on my android device, if I click on the "III" menu button in the lower left corner of my phone, there is a notification in the top left corner of my screen that this app is open in the background. I have never used this app, and I don't know if that's supposed to happen, but my phone battery has been draining ridiculously fast since that started, and my phone gets hot easily. This app wasn't opening and running in the background by itself all the time in the past.
17 people found this review helpful

Mama malch
This is the app from HELL. You can't make it permanently go away! You literally "uninstall" it and it comes back! I haaaaate notifications, so I disabled them in almost everything. But with this is one, the notifications just keep coming! Some days it'll let me actually click off the notifications (which it then ignores) and other days the notification button is grayed out. I've been over and over and over this with customer support and even "submitted a request" BUT IT DOESN'T WORK!
183 people found this review helpful
T-Mobile USA
August 4, 2024
Hi there, this notification issue has been resolved- please let us know if you have any problems going forward.

Eric Reed
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I've "reached out" through the app. They want a video of what happens. So once I can make my phone video itself I'll be set, huh? How can I do that?!! I first posted here several months ago, went through chat support, even phone support. Chat support kept telling me to "be patient" and said they reported it to the technical support (a lie, it seems). Phone support says there's a report they can send but they want a video of what happens. So I continue not getting rewards on limited-time events.
20 people found this review helpful
T-Mobile USA
August 21, 2024
We’re truly sorry to hear that the app crashes right after opening. That must be really disappointing! Your feedback is important to us, and we appreciate you sharing this issue. Please reach out through the app so we can gather more details and work towards a solution.