Kaiser Permanente

Kaiser Permanente

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.

Ratings and reviews

Frequently doesn't show appointments until the day of, always has some kind of error message and to top it off the thing couldn't possibly run any slower! If you want to get something done you might as well get on the computer, but really only when their systems are up and working. Good healthcare, crummy/outdated technology

It works, but it takes a long time to pull up sections in the app. It's almost to the point where I assume that there's an app crash. Waiting a little longer usually makes the information populate. I understand that it's pulling from a large database, but at least some sort of countdown/loading icon would be helpful for the user experience. And of course, faster information retrieval would be awesome.

it works, sort of. The messaging and test results interfaces are awkward, and it's difficult to find things. It seems to have been designed without really thinking about making it easier for the end user, or without testing by actual people. But it does let you communicate, and get information, so there's that, which I guess is the purpose. Developers, if you want more feedback get in touch. There's too much to list in 500 characters

What’s new

• Members aging out of their parent or guardian’s coverage will be notified how to continue their KP coverage under an individual plan.
• Members can now easily retrieve their User ID in only one step.
• NCAL and SCAL members can now ensure audio and camera functionality prior to a video visit.
• Members enrolled in Auto Refill Prescriptions can now view and conveniently change their refill order date.