Jo Loco
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It notifies the car is moving hours late. It wakes me up in the middle of the night with those notifications and it freaks me out. It does not register all my trips. It does not show the current location in real time. If they steal my car I wont be able to figure out where it is. Wifi cuts up very often. This app/device is completely useless.
1 person found this review helpful
T-Mobile USA
02 August 2022
Hi Jo, We're sorry to hear your SyncUP Drive isn't working reliably. Please consider sharing more details at SUD-feedback@T-Mobile.com so we can help improve your experience. Thanks, SyncUP DRIVE Team
D Sockwell
I've been using Verizon HumX for over 6 years, and I had no issues, plus a 100 Drive Score, i.e., no harsh braking, cornering, etc.. I'm not sure what is happening with Tmobile's SyncUP device/app but none of the events that have occurred since starting this device 2 days ago have been correct (not even the seatbelt buckled/unbuckled events timing is even accurate). Not to mention, the other issues I've already encountered, i.e., fuel pricing, fuel gage, inaccurate map location of vehicle, etc..
5 people found this review helpful
Cody Woody
Delayed in everything but when car starts and when or nit you buckle your seatbelt.. that it has down. Also I recall reading at one point this app had a feature to correct back driving patterns such as slowing and acceleratimg too quickly. Maybe I just haven't triggered that feature but I would like to personally constantly have access to the SAME info that you guys collect off of it. And I've read the policies... uncluding data collection. Please provide options to see all driving stats.
6 people found this review helpful