Verizon Family

Verizon Consumer Group

About this app

Help keep your family safe and connected on the go with Verizon Family. With features such as Location Sharing, Parental Controls, Safe Walk with SOS, Crash Detection and Roadside Assistance, all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing , pick-me-up and check-in features
- Get location alerts
- View driving activity

What’s New:
- NEW plan tiers: Verizon Family (FREE for Verizon customers) and Verizon Family Plus ($14.99/month).
- Safe Walk with SOS
- Location map accessible on app home screen.
- Roadside Assistance for Verizon Family Plus (towing, lockout service, fuel delivery, tire changes and jumpstarts)
- Invite members not on your Verizon phone plan to join your Verizon Family account.

Legal: Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download req’d; iOS and Android devices only. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/

Ratings and reviews

This app has never worked like it should and keeps getting worse with each upgrade. Location defaults to approximate if the phone is unused for a period of time (like overnight). When the location changes itself to approximate, then notifications don't work. Approximate Location is accurate to within a couple hundred yards, which is effectively useless. My child can easily bypass or remove the child app from their phone. It's obvious you don't care about helping parents keep kids safe

I agree with most others. The new updates are awful, especially the location function. It doesn't show real-time location like it used to. I wish I could go back and use the previous version. If this glitch isn't fixed, I may cancel and look for an alternative app to use. **Update 12/18/23. The location function seems to be getting worse. I'll be looking for a new app after the holidays.

I have been very patient, had this app a long time, have two teenagers. I have come to the conclusion, it is not worth it. Its location portion is not accurate, it disconnects connection on its own, kids can delete or disable app. Currently, my son is punished and I am trying to restrict his data usage but it is again not working. I am sure the answer is to re-install, which I have done, just too frustrating. Wish it worked right, it is a good concept.