Diego Lerner
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Only worked once. Says the problem is on their end but can't seem to be able to fix it. Reinstalled several times, always the same result. Update: Emailed support and provided more details as requested. No response after that. The app is still not working. UPDATE after a full policy cycle: still 1 star. App only works on weekdays during business hours; it does not work nights and weekends. The only reason I still have it is the discount, but the app itself is useless.
2 people found this review helpful
Allstate Insurance Co.
December 20, 2023
Hello, we apologize for the inconvenience. Please contact MobileAppSupport@Allstate.com for assistance.
Mary Schlax
Drivewise is frustrating. It signs out constantly yet sends alerts that it's checking for trips hours after not moving. I've marked trips as a passenger multiple times, only for them to immediately revert to driver — especially a problem with the phone activity section. The time of day metric is dumb and arbitrary, and hopefully doesn't count against any discounts. Why would 4 or 5am be so much safer than 3am or even 2pm in terms of road conditions, visibility, fatigue and other drivers?
2 people found this review helpful
Allstate Insurance Co.
September 15, 2024