Great app to view your policy and make payments to your auto insurance. Allstate's drivewise app is now merged into this app and i can no longer see my trips, only my points. It also has the driving challenges, but they are not starting. It's as if the driving trips aren't there so it doesn't know to start the challenges. The drivewise app was better as a stand alone app.
Why combine apps? Have to log in twice now to participate in point redemption...and I do not want to stay constently logged in to allstate app to use drivewise, it is a security issue. Update: also, App is not awarding points properly for finished challenges. I complete a challenge it states "+200 points" but points not added to my total points.
Aftet the last update there is still one major problem with Drivewise, which was not a problem before the apps were combined last month. When the auto text response when driving option is selected (one of the best features besides cash back!), the app permanently turns off notification volume for ALL apps - so users miss texts and other messages. Big problem; please fix. I reporred this to Drivewise phone supporta few weeks ago...
I FINALLY got Drivewise to record a trip. With the old Drivewise app I made trips with just app activation and location.Silly me! I had no idea I had to turn my data on besides location and activate app. Actually, the DW app says you don't even have to turn app on and off everytime. I did though. Says only turn on location and activate app. Frustrated to say the least. Instructions should be better, especially with all the other drivers trying to use this app and being unhappy. I am curious to know why with all the frustration that turning on data was never mentioned to me by anyone from Allstate? Recorded all my trips yesterday.
I will update the 2 stars when I can get drivewise to let me use it. When trying to enroll is says it is down and try again later. Have the most up to date version on galaxy s8. Happy with service, not drivewise though...
I appreciate that my insurance cards are available on my phone. I have had some trouble using the roadside assistance feature. I would recommend this app for ease of payments and card lookup, but I was directed (by the app) to call Allstate directly.
• Bug fixes
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